Crystal Clean Service Blog

Crystal Clean Service to open a second branch!

Crystal Clean Service are very excited to announce that in their tenth year of business, they will be opening a second branch in Chesterfield!

There have been a number of positives this year already, delivering more washroom supplies and sanitation services than ever before and an increase in the number of contracts has also resulted in promotions and new hires. Working exclusively within the commercial cleaning sector means that the skills and knowledge required are varied, the needs of the customer are never the same, whether an office, a shop floor, a warehouse or a school, it is always a tailored service. The cleaning schedule for each client is bespoke and the products used are carefully selected, tried and tested. The introduction of a team of supervisors has helped the company to really focus on customer service and this has contributed to the company’s considerable growth.

Things are really moving forward for the company. Having a structured approach with their team has really helped to improve the service provided to the customers, with every cleaner having a Supervisor able to support them and help resolve any issues that may arise from customers or suppliers. Having this level or senior assistance has seen an improvement in customer satisfaction and team morale. Only last week a new team member was so pleased by the support of her Supervisors she sent a card of thanks, Halima wrote,

‘To Louise, Sarize and everyone at Crystal Clean,

Thank you for giving me a chance to work for you and to show you what I can do. I really love working for you, you don’t know how much this means to me’

When Hayley the Managing Director saw this note, she was really pleased that the efforts that the senior team go to are worthwhile.

“It’s really gratifying when new people join the company and they see the value in the role and the opportunities that are available to them. Many of our supervisors started with the company as part-time cleaners and their hard work and attention to detail has resulted in well-deserved promotions. The positive feedback we receive from both our customer and our staff prove that we are doing things right.

The opening of a second branch in Chesterfield is a result of all the hard work and effort over the last year to increase the business, having a branch in Chesterfield will help us to provide an even better level of support to both our team and customers in the North Derbyshire area”.

The second branch in Chesterfield will be opening in August and will help to support the continued growth of the company in the region.

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